Resources, policies, training, and tools to support excellence in home care across New York City and Nassau County.
At Trivium of New York, we deliver licensed home care services throughout Manhattan, Brooklyn, Queens, the Bronx, Staten Island, and Nassau County. As staff members, you represent our standards of professionalism, dignity, safety, and compassion in every home you enter.
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Active HHA/PCA Certification (if applicable)
Current Physical & TB Screening
Proof of Eligibility to Work
Updated Health Clearance Forms
Annual In-Service Training Documentation
HIPAA Acknowledgment
Code of Conduct Acknowledgment
Arrive on time and in appropriate attire
Follow the Plan of Care exactly
Document services accurately and promptly
Report changes in condition immediately
Maintain professional boundaries
Protect client confidentiality at all times
Failure to follow the Plan of Care may result in disciplinary action.
Time in / Time out
Tasks performed
Observations of client condition
Changes in mobility, appetite, mood, skin integrity, or safety concerns
Communication with supervisor
Falls
Medication errors
Injury to client or staff
Suspected abuse or neglect
Hospitalization
Change in client mental status
Environmental safety hazards
All aides must complete required annual in-service hours under New York State guidelines.
Patient rights
Dementia care
Emergency preparedness
Cultural competency
Abuse & neglect prevention
Failure to complete required training may result in suspension from scheduling.
Failure to complete required training may result in suspension from scheduling.
We are building a premier home care agency in New York. That means: