Where Compassion,
Compliance, and
Consistency Meet.
We’re more than a healthcare agency; we’re a family of professionals
dedicated to raising the standard of care

in every home, hospital, and facility we serve.
Our Story

The name Trivium comes from the Latin tri-via, meaning “where three roads meet.” Those roads; Compassion, Compliance, and Consistency; are the foundation of everything we do.

Founded in New York City, Trivium Healthcare was created to solve a growing problem: Families and healthcare facilities needed dependable, compliant, and truly human-centered care; but most agencies were either too large to care personally or too small to meet professional standards.

We built Trivium to bridge that gap.

“We exist where the heart meets healthcare; a place where doing good work means doing it right.”

Our Mission

To deliver exceptional, licensed care and staffing solutions that restore trust, dignity, and confidence in every interaction; at home, in hospitals, and throughout the community.

Our Vision

A world where compassionate care is the standard, not the exception.

Our Promise

To uphold The Trivium Standard™; a commitment to clinical excellence, ethical integrity, and empathetic service.

Our Leadership
Nigel Douglas,
Executive Director

Under her leadership, Trivium has achieved:

40%
faster placement rates compared to regional competitors
98%
caregiver retention rate
The Trivium Standard ™

At Trivium, we believe quality isn’t a marketing claim; 
it’s a measurable commitment.

Our Three Roads Framework

Compassion – Every caregiver is trained in empathy, cultural sensitivity, and dignity-centered communication.

Compliance – Our compliance team tracks every certification, immunization, and background check in real time.

Consistency – We assign dedicated caregivers and account managers for long-term continuity of service.

98%
on-time shift completion rate
96%
client satisfaction (based on ongoing surveys)
Our Culture

Trivium is more than a service provider; we’re a community of 
professionals who care deeply about people. 

We invest in our team through:

Ongoing training in patient safety, infection control, and 
trauma-informed care
Professional development and leadership pathways
A culture built on integrity, respect, and inclusion

When caregivers feel supported, clients feel the difference.
What Our Clients & Partners Say

“From the very first call, Trivium treated us like family. They handled everything; the paperwork, the nurse visits, the scheduling. It felt like a weight lifted.”

Maria D.
Homecare Client

“We switched to TriviumStaff last year after months of staffing issues. Their clinicians are consistently qualified, punctual, and well-supervised. We now use Trivium exclusively.”

Dr. J. Patel
Administrator, Queens Medical Center
Our Impact
Over 
1,200 families served since founding
Partnerships with 
25+ healthcare facilities
4.9* average rating on independent review platforms
100% DOH compliance record
Community Engagement:
Manhattan
Brooklyn
Queens
Bronx
Staten Island
Manhattan
Brooklyn
Queens
Bronx
Staten Island